Respect
Respect
Prisoners are treated with respect for their dignity.
Legal rights
Prisoners can access legal services and are made aware of their rights.
Find out more about our expectations for legal rights
Health, well-being and social care services
Prisoners can access services that assess and meet their health, social care and substance use needs and promote continuity of care on release.
Find out more about our expectations for health, well-being and social care services
Staff-prisoner relationships
Prisoners are treated with respect by staff and are encouraged to take responsibility for achieving their reintegration pathway and addressing their offending behaviour.
Find out more about our expectations for staff-prisoner relationships
Equality, diversity and faith
There is a clear approach to promoting equality of opportunity, eliminating discrimination and fostering good relationships. The distinct needs of prisoners with protected and minority characteristics are recognised and addressed.
Find out more about our expectations for equality, diversity and faith
Daily life
Prisoners live in a clean and decent environment and are aware of the rules and routines of the centre. They are provided with essential basic services and can apply for additional services and assistance. Applications and complaints are dealt with efficiently and fairly.