Respect

Women are treated with respect for their human dignity and the circumstances of their detention.

Staff-detainee relationships

Women are treated with respect by all staff, with proper regard for the uncertainty of their situation and their cultural backgrounds.

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Daily life

Women live in a clean and decent environment suitable for immigration detainees. Women are aware of the rules and routines of the centre. They are provided with essential basic services, are consulted regularly and can apply for additional services and assistance. The complaints and redress processes are efficient and fair. Food is prepared and served according to religious, cultural and prevailing food safety and hygiene regulations.

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Equality, diversity and faith

There is a clear approach to promoting equality and diversity, underpinned by processes to identify and address any inequality or discrimination. The distinct needs of women with protected and any other minority characteristics are recognised and addressed. Women are able to practise their religions. The multi-faith team plays a full part in centre life and contributes to women’s overall care and support.

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Health services

Health services assess and meet women’s health needs while in detention and promote continuity of health and social care on release. Health services recognise the specific needs of women as displaced persons who may have experienced trauma. The standard of health service provided is equivalent to that which people could expect to receive elsewhere in the community.

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Leadership and management of respect

Respectful outcomes for women are supported by effective leadership and management.

Find out more about our expectations for staff-detainee relationships.